Shipping
Shipping
We stock our teas and accessories in Hong Kong, and ship your orders globally via Hong Kong Post service.
Rates
- FREE worldwide shipping for orders over US $70
- US $10 worldwide shipping for orders under US $70
- FREE domestic shipping within Hong Kong
Delivery Times
Below are the estimated delivery times to each country, updated on Nov 18th, 2024. These are general delivery guidelines and order times may vary. Please allow for potential delays, especially during holiday season:
Standard Shipping ($10 flat fee / Free for orders over $70) |
|
Destination | Estimated Delivery Time |
United States | 7 - 14 business days |
Hong Kong | 2 business days |
Canada | 7 - 14 business days |
United Kingdom | 7 - 14 business days |
Singapore | 7 - 14 business days |
Thailand | 7 - 14 business days |
South Korea | 7 - 14 business days |
Spain | 7 - 14 business days |
Portugal | 7 - 14 business days |
France | 7 - 14 business days |
Germany | 7 - 14 business days |
Netherlands | 7 - 14 business days |
Switzerland | 7 - 14 business days |
Italy | 7 -14 business days |
Ireland | 7 -14 business days |
Russia | 12 - 17 business days |
Latvia | 7 - 14 business days |
Israel | 11 - 12 business days |
United Arab Emirates | 7 - 14 business days |
India | 7 - 14 business days |
Australia | 7 - 14 business days |
New Zealand | 7 - 14 business days |
Mexico | Please order through our partner SoyTe |
Argentina | 11 - 15 business days |
Venezuela | n/a (currently unavailable) |
Brazil | n/a (currently unavailable) |
All Others | Contact us for further inquiries |
Packing
Orders are packed and shipped from Hong Kong within 1-5 business days.*
Once your order dispatches, you will receive an email notification with your tracking number.
*Does not apply to "Tea Mail" and "Pre-order" items, which list the respective ship dates on their product pages.
Announcements
HOLIDAY SALE 2024
30% off site-wide.
Automatic discount applied at checkout, no codes needed.
Ends Saturday, Nov 30 at 11:59 PM Pacific Time.