Shipping

We stock our teas and accessories in Hong Kong, and ship your orders globally via Hong Kong Post service.

Rates

Delivery Times

Below are the estimated delivery times to each country, updated on Nov 18th, 2024. These are general delivery guidelines and order times may vary. Please allow for potential delays, especially during holiday season:  

	Standard Shipping ($10 flat fee / Free for orders over $70)
Destination	Estimated Delivery Time
United States	7 - 14 business days
Hong Kong	2 business days
Canada	7 - 14 business days
United Kingdom	7 - 14 business days
Singapore	7 - 14 business days
Thailand	7 - 14 business days
South Korea	7 - 14 business days
Spain	7 - 14 business days
Portugal	7 - 14 business days
France	7 - 14 business days
Germany	7 - 14 business days
Netherlands	7 - 14 business days
Switzerland	7 - 14 business days
Italy	7 -14 business days
Ireland	7 -14 business days
Russia	12 - 17 business days
Latvia	7 - 14 business days
Israel	11 - 12 business days
United Arab Emirates	7 - 14 business days
India	7 - 14 business days
Australia	7 - 14 business days
New Zealand	7 - 14 business days
Mexico	Please order through our partner SoyTe
Argentina	11 - 15 business days
Venezuela	n/a (currently unavailable)
Brazil	n/a (currently unavailable)
All Others	Contact us for further inquiries

Packing

Orders are packed and shipped from Hong Kong within 1-5 business days.*

Once your order dispatches, you will receive an email notification with your tracking number.

*Does not apply to "Tea Mail" and "Pre-order" items, which list the respective ship dates on their product pages.

Announcements

HOLIDAY SALE 2024

30% off site-wide.

Automatic discount applied at checkout, no codes needed.

Ends Saturday, Nov 30 at 11:59 PM Pacific Time.