Shipping
Shipping
We stock our teas and accessories in Hong Kong, and ship your orders globally via Hong Kong Post service.
Rates
- FREE worldwide shipping for orders over US $70
- US $10 worldwide shipping for orders under US $70
- FREE domestic shipping within Hong Kong
Delivery Times
Below are the estimated delivery times to each country, updated on Nov 18th, 2024. These are general delivery guidelines - delivery times may vary, and they do not include processing time (read below section about Packing). Please allow for potential delays, especially during holiday season:
|
Standard Shipping ($10 flat fee / Free for orders over $70) |
|
| Destination | Estimated Delivery Time |
| United States | 7 - 14 business days |
| Hong Kong | 2 business days |
| Canada | 7 - 14 business days |
| United Kingdom | 7 - 14 business days |
| Singapore | 7 - 14 business days |
| Thailand | 7 - 14 business days |
| South Korea | 7 - 14 business days |
| Spain | 7 - 14 business days |
| Portugal | 7 - 14 business days |
| France | 7 - 14 business days |
| Germany | 7 - 14 business days |
| Netherlands | 7 - 14 business days |
| Switzerland | 7 - 14 business days |
| Italy | 7 -14 business days |
| Ireland | 7 -14 business days |
| Russia | 12 - 17 business days |
| Latvia | 7 - 14 business days |
| Israel | 11 - 12 business days |
| United Arab Emirates | 7 - 14 business days |
| India | 7 - 14 business days |
| Australia | 7 - 14 business days |
| New Zealand | 7 - 14 business days |
| Mexico | Please order through our partner SoyTe |
| Argentina | 11 - 15 business days |
| Venezuela | n/a (currently unavailable) |
| Brazil | n/a (currently unavailable) |
| All Others | Contact us for further inquiries |
Packing/Processing time
Orders are packed and shipped from Hong Kong within 1-5 business days.*
Once your order dispatches, you will receive an email notification with your tracking number.
*Does not apply to "Tea Mail" and "Pre-order" items, which list the respective ship dates on their product pages.
Announcements
HOLIDAY SALE 2024
30% off site-wide.
Automatic discount applied at checkout, no codes needed.
Ends Saturday, Nov 30 at 11:59 PM Pacific Time.
