Below are the estimated delivery times to each country, updated on Oct 4, 2020:
|Destination||Estimated Delivery Time||Mail Service|
|United States||1-3 weeks||HK Post e-Express|
|Canada||2-3 months||HK Post Surface Mail|
|Hong Kong||3-5 days||HK Post (Local)|
|Italy||1-3 months||HK Post Surface Mail|
|Spain||2-4 weeks||HK Post e-Express|
|Portugal||2-4 weeks||HK Post e-Express|
|France||2-4 weeks||HK Post e-Express|
|United Kingdom||2-4 weeks||HK Post e-Express|
|Netherlands||2-4 weeks||HK Post e-Express|
|Germany||2-4 weeks||HK Post e-Express|
|Russia||4-6 weeks||SF Express E-Parcel Registered|
|Israel||4-6 weeks||SF Express E-Parcel Registered|
|United Arab Emirates||1-2 months||HK Post Surface Mail|
|Mexico||2-4 weeks||HK Post e-Express|
|Argentina||1 month||HK Post Air Registered Mail|
|Singapore||2-4 weeks||HK Post e-Express|
|South Korea||2-4 weeks||SF Express E-Parcel Registered|
|India||1 month||HK Post Air Registered Mail|
|Australia||2-4 weeks||HK Post e-Express|
|New Zealand||2-3 months||HK Post Surface Mail|
|All Others||Contact us for further inquiries||n/a|
*Please note these are general delivery guidelines. Order times may vary.
Sep 9, 2020: Hong Kong Post e-Express service has been re-opened to the following destinations: Australia, Portugal and Mexico.
Sep 1, 2020: Hong Kong Post e-Express service has been re-opened to the following destinations: United States, United Kingdom, France, Germany and Spain.
Aug 24th, 2020: All Hong Kong post offices have resumed their normal business hours starting from today.
July 26th, 2020: The Hong Kong Post Office has resumed services (with reduced hours) for the week of July 27 to Aug 2.
July 20th, 2020: Due to a 3rd wave of Covid-19 cases, the Hong Kong Post Office has temporarily closed for the week until July 26, when the situation will be re-assessed.
March 30th, 2020: Because Hong Kong Post has temporarily suspended most air mail services, we are now sending international orders via private courier service (SF Express) where applicable. To cope with higher shipping costs yet still ensure the delivery of farm-fresh teas to you, we've temporarily suspended the sale of teaware on our website to minimize parcel weight.
We appreciate your understanding in this time. Feel free to contact us for further information.
- FREE worldwide shipping for orders over US $50
- US $7 worldwide shipping for orders under US $50
- FREE domestic shipping within Hong Kong
Orders are packed and shipped from Hong Kong within 1-5 business days.*
*This does not apply to "Tea Mail" and "Pre-order" items, which list the respective ship dates on their product pages.
Once your order dispatches, you will receive an email notification with your tracking number.