Shipping

Delivery Times

Below are the estimated delivery times to each country, updated on July 30th, 2020

Destination Country Mail Service Est. Delivery Time
United States SF Express E-Parcel Registered 3-5 weeks
Canada HK Post Surface Mail 2-3 months
Hong Kong HK Post (Local) 3-5 days
Italy HK Post Surface Mail 1-3 months
Spain HK Post Air Registered Mail 1 month
Portugal HK Post Air Registered Mail 1 month
France HK Post Air Registered Mail 1 month
United Kingdom HK Post e-Express 2-4 weeks
Netherlands HK Post e-Express 2-4 weeks
Germany HK Post Surface Mail 2-3 months
Russia SF Express E-Parcel Registered 3-5 weeks
Latvia Currently unavailable n/a
Israel SF Express E-Parcel Registered 3-5 weeks
United Arab Emirates HK Post Surface Mail 1-2 months
Mexico HK Post Air Registered Mail 1 month
Singapore HK Post e-Express 2-4 weeks
South Korea SF Express E-Parcel Registered 2-4 weeks
India HK Post Air Registered Mail 1 month
Australia HK Post Surface Mail 1-3 months
New Zealand HK Post Surface Mail 2-3 months
All Others Contact us for further inquiries n/a

 

*Please note these are general delivery guidelines. Order times may vary. 

Announcements

July 26th, 2020: The Hong Kong Post Office has resumed services (with reduced hours) for the week of July 27 to Aug 2.

July 20th, 2020: Due to a 3rd wave of Covid-19 cases, the Hong Kong Post Office has temporarily closed for the week until July 26, when the situation will be re-assessed. 

March 30th, 2020: Because Hong Kong Post has temporarily suspended most air mail services, we are now sending international orders via private courier service (SF Express) where applicable. To cope with higher shipping costs yet still ensure the delivery of farm-fresh teas to you, we've temporarily suspended the sale of teaware on our website to minimize parcel weight.

We appreciate your understanding in this time. Feel free to contact us for further information. 

Shipping Rates

  • FREE worldwide shipping for orders over US $50
  • US $7 worldwide shipping for orders under US $50 
  • FREE domestic shipping within Hong Kong

Packing

Orders are packed and shipped from Hong Kong within 1-5 business days.*

*This does not apply to "Tea Mail" and "Pre-order" items, which list the respective ship dates on their product pages.

Once your order dispatches, you will receive an email notification with your tracking number.