Shipping
Shipping
We stock our teas and accessories in Hong Kong, and ship your orders globally via Hong Kong Post service. Additionally, our Tasting Journals, limited quantity of US Stock, and Virtual Tea Tasting samplers are currently shipped from Los Angeles via USPS (for US orders).
Announcements
*[Oct 5, 2025] Our US Stock is now available for purchase (while supplies last)! This is available to US customers only. For customers in all other countries, please continue to shop our sitewide collections as usual.
*[Sept 2, 2025] Our Tea Tasting Journal presale is now live! We're making these available to customers in the US and worldwide by printing and shipping them from the US.
*[August 12, 2025] Shipping tea & teaware to the US is currently suspended until further notice (our online course and the journal are not affected). The Trump administration recently announced it will be removing the deminimis law for all countries. This means, starting August 29th, all small parcels entering the US, regardless of origin and value, are subject to tariffs and/or a flat fee. The tariff applied to Hong Kong is currently set to 30% and the flat fee is $200. To avoid such situations for our US customers, we are temporarily disabling shipping for now. We hope the situation will improve soon and we plan to bring back US shipping once procedures are clearer. We thank you for your patience and understanding. Please note, US customers are still able to purchase the Tea Tasting Journal and our Online Course - this remains unaffected.
Rates
- FREE worldwide shipping for orders over US $70
- US $12 worldwide shipping for orders under US $70
- FREE domestic shipping within Hong Kong
Delivery Times
Below are the estimated delivery times to each country, updated on August 12th, 2025. These are general delivery guidelines - delivery times may vary, and they do not include processing time (read below section about Packing). Please allow for potential delays:
|
Standard Shipping ($12 flat fee / Free for orders over $70) |
|
| Destination | Estimated Delivery Time |
| United States | Currently unavailable, except for US stock orders, journal orders, and virtual tasting samplers, which ship domestically from L.A. via USPS. |
| Hong Kong | 2 business days |
| Canada | 7 - 14 business days |
| United Kingdom | 7 - 14 business days |
| Singapore | 7 - 14 business days |
| Thailand | 7 - 14 business days |
| South Korea | 7 - 14 business days |
| Spain | 7 - 14 business days |
| Portugal | 7 - 14 business days |
| France | 7 - 14 business days |
| Germany | 7 - 14 business days |
| Netherlands | 7 - 14 business days |
| Switzerland | 7 - 14 business days |
| Italy | 7 -14 business days |
| Ireland | 7 -14 business days |
| Russia | 12 - 17 business days |
| Latvia | 7 - 14 business days |
| Israel | n/a (currently unavailable) |
| United Arab Emirates | 7 - 14 business days |
| India | 7 - 14 business days |
| Australia | 7 - 14 business days |
| New Zealand | 7 - 14 business days |
| Mexico | 7 - 14 business days |
| Argentina | 11 - 15 business days |
| Venezuela | n/a (currently unavailable) |
| Brazil | n/a (currently unavailable) |
| All Others | Contact us for further inquiries |
Packing/Processing time
Orders are packed and shipped from Hong Kong within 1-5 business days.*
Once your order dispatches, you will receive an email notification with your tracking number.
*Does not apply to "Tea Mail" and "Pre-order" items, which list the respective ship dates on their product pages.