Shipping

Shipping

We stock our teas and accessories in Hong Kong, and ship your orders globally via Hong Kong Post service. With one exception: Journals are shipped from the US via USPS (for US orders), or from Hong Kong (for non-North American orders).

Announcements

*[Sept 2, 2025] Our Tea Tasting Journal presale is now live! We're making these available to customers in the US and worldwide by printing and shipping them from the US.

*[August 12, 2025] Shipping tea & teaware to the US is currently suspended until further notice (our online course and the journal are not affected). The Trump administration recently announced it will be removing the deminimis law for all countries. This means, starting August 29th, all small parcels entering the US, regardless of origin and value, are subject to tariffs and/or a flat fee. The tariff applied to Hong Kong is currently set to 30% and the flat fee is $200. To avoid such situations for our US customers, we are temporarily disabling shipping for now. We hope the situation will improve soon and we plan to bring back US shipping once procedures are clearer. We thank you for your patience and understanding. Please note, US customers are still able to purchase the Tea Tasting Journal and our Online Course - this remains unaffected.

Rates

  • FREE worldwide shipping for orders over US $70
  • US $12 worldwide shipping for orders under US $70 
  • FREE domestic shipping within Hong Kong

Delivery Times

Below are the estimated delivery times to each country, updated on August 12th, 2025. These are general delivery guidelines - delivery times may vary, and they do not include processing time (read below section about Packing). Please allow for potential delays:  

Standard Shipping ($12 flat fee / Free for orders over $70)

Destination  Estimated Delivery Time
United States n/a (currently unavailable, except for journal orders)
Hong Kong 2 business days
Canada 7 - 14 business days
United Kingdom 7 - 14 business days
Singapore 7 - 14 business days
Thailand 7 - 14 business days
South Korea 7 - 14 business days
Spain 7 - 14 business days
Portugal 7 - 14 business days
France 7 - 14 business days
Germany 7 - 14 business days
Netherlands 7 - 14 business days
Switzerland 7 - 14 business days
Italy 7 -14 business days
Ireland 7 -14 business days
Russia 12 - 17 business days
Latvia 7 - 14 business days
Israel n/a (currently unavailable)
United Arab Emirates 7 - 14 business days
India 7 - 14 business days
Australia 7 - 14 business days
New Zealand 7 - 14 business days
Mexico 7 - 14 business days
Argentina 11 - 15 business days
Venezuela n/a (currently unavailable)
Brazil n/a (currently unavailable)
All Others Contact us for further inquiries

 

Packing/Processing time

Orders are packed and shipped from Hong Kong within 1-5 business days.*

Once your order dispatches, you will receive an email notification with your tracking number.

*Does not apply to "Tea Mail" and "Pre-order" items, which list the respective ship dates on their product pages.