Shipping

COVID-19 Update: Due to the substantial reduction in international flight frequencies, our tea orders are experiencing significant delays of over two weeks, on top of the normal estimated delivery times. 

Furthermore, because Hong Kong Post has temporarily suspended all air mail services to the US and other countries, we are now sending international orders via private courier service (SF Express). To cope with higher shipping costs yet still ensure the delivery of farm-fresh teas to you, we've temporarily suspended the sale of teaware on our website to minimize parcel weight.

We appreciate your understanding in this time. Feel free to contact us for further information. 

*Please note this message does not apply to orders within Hong Kong.

Shipping Rates

Packing

Orders are packed and shipped from Hong Kong within 1-5 business days. This does not apply to "Tea Mail" and "Pre-order" items, which list the respective ship dates on their product pages.

Delivery Times

We use Hong Kong Post for all our orders. This includes HK Smart Post, e-Express and Air Mail. Once your order dispatches, you will receive an email notification with your tracking number. Please see below for estimated delivery times*: 

• Hong Kong: 2-4 working days
• United States: 5-8 working days
• Canada: 5-10 working days
• All others: Please contact us for further inquiries

*Please note these are general delivery guidelines. Order times may vary.