Shipping

We stock our teas in both California (USA) and Hong Kong.

All US & Canada orders are shipped from California via USPS First Class or Priority mail.

The rest of our orders are shipped by either Hong Kong Post or USPS International.

Shipping Rates

  • FREE worldwide shipping for orders over US $70
  • US $10 worldwide shipping for orders under US $70 
  • FREE domestic shipping within Hong Kong
  • US $30 Express shipping option available for select international orders

Packing

Orders are packed and shipped from Hong Kong or the United States, depending on your location, within 1-5 business days.*

Once your order dispatches, you will receive an email notification with your tracking number.

*Does not apply to "Tea Mail" and "Pre-order" items, which list the respective ship dates on their product pages.

Delivery Times

Below are the estimated delivery times to each country, updated on Nov 16, 2022. These are general delivery guidelines and order times may vary. Please allow for potential delays:  

Standard Shipping ($10 flat fee / Free for orders over $70)

Express Shipping ($30)

Destination  Estimated Delivery Time Estimated Delivery Time 
United States 1 - 5 business days n/a
Hong Kong 2 business days n/a
Canada 2 - 14 business days n/a
United Kingdom 7 - 14 business days 2 - 7 business days
Singapore 7 - 14 business days 2 - 3 business days
South Korea 7 - 14 business days 2 - 5 business days
Spain 7 - 14 business days 2 - 7 business days
Portugal 7 - 14 business days 7 - 10 business days
France 7 - 14 business days 2 - 11 business days
Germany 7 - 14 business days 2 - 7 business days
Netherlands 7 - 14 business days 2 - 8 business days
Switzerland 7 - 14 business days 2 - 4 business days
Italy 9 -12 business days 2 - 5 business days
Ireland 49 - 60 business days* 2 - 5 business days
Russia 20 - 25 business days n/a (currently unavailable)
Latvia 55 - 80 business days* n/a (currently unavailable)
Israel 42 - 56 business days* n/a (currently unavailable)
United Arab Emirates 30 - 43 business days* n/a (currently unavailable)
India 8 - 14 business days n/a (currently unavailable)
Australia 7 - 14 days n/a (currently unavailable)
New Zealand 10 - 14 business days n/a (currently unavailable)
Mexico Please order through our partner SoyTe Please order through our partner SoyTe
Argentina 30 - 50 business days* n/a (currently unavailable)
Venezuela n/a (currently unavailable) n/a (currently unavailable)
Brazil n/a (currently unavailable) n/a (currently unavailable)
All Others Contact us for further inquiries Contact us for further inquiries


*Extended delivery time is due to Covid-induced air mail suspension, and must therefore be shipped by surface mail. 
 

Announcements

Nov 10, 2022: Ahead of the busy Holiday season, please allow for potential delays of up to 2 weeks (in addition to the estimated delivery times above).