Shipping
Shipping
We stock our teas and accessories in Los Angeles and Hong Kong, and ship your orders globally via USPS (for US orders) and Hong Kong Post (for all other orders).
Announcements
*[Nov 27, 2025] Our annual holiday sale is now live! Get 15% off sitewide, or 30% off orders above $100. Plus a free gift for the first 20 orders. Sale ends Nov 30th at midnight PT. Discounts apply automatically in the cart. Happy thanksgiving, friends!
*[Oct 5, 2025] Our US Stock is now available for purchase (while supplies last)! This is available to US customers only. For customers in all other countries, please continue to shop our sitewide collections as usual.
*[Sept 2, 2025] Our Tea Tasting Journal presale is now live! We're making these available to customers in the US and worldwide by printing and shipping them from the US.
Rates
- FREE worldwide shipping for orders over US $70
- US $12 worldwide shipping for orders under US $70
- FREE domestic shipping within Hong Kong
Delivery Times
Below are the estimated delivery times to each country, updated on Nov 27th, 2025. These are general delivery guidelines - delivery times may vary, and they do not include processing time (read below section about Packing). Please allow for potential delays:
|
Standard Shipping ($12 flat fee / Free for orders over $70) |
|
| Destination | Estimated Delivery Time |
| United States | Available. Limited to US stock items, which ship domestically from Los Angeles via USPS. |
| Hong Kong | 2 business days |
| Canada | 7 - 14 business days |
| United Kingdom | 7 - 14 business days |
| Singapore | 7 - 14 business days |
| Thailand | 7 - 14 business days |
| South Korea | 7 - 14 business days |
| Spain | 7 - 14 business days |
| Portugal | 7 - 14 business days |
| France | 7 - 14 business days |
| Germany | 7 - 14 business days |
| Netherlands | 7 - 14 business days |
| Switzerland | 7 - 14 business days |
| Italy | 7 -14 business days |
| Ireland | 7 -14 business days |
| Russia | 12 - 17 business days |
| Latvia | 7 - 14 business days |
| Israel | n/a (currently unavailable) |
| United Arab Emirates | 7 - 14 business days |
| India | 7 - 14 business days |
| Australia | 7 - 14 business days |
| New Zealand | 7 - 14 business days |
| Mexico | 7 - 14 business days |
| Argentina | 11 - 15 business days |
| Venezuela | n/a (currently unavailable) |
| Brazil | n/a (currently unavailable) |
| All Others | Contact us for further inquiries |
Packing/Processing time
Orders are packed and shipped from Hong Kong within 1-5 business days.*
Once your order dispatches, you will receive an email notification with your tracking number.
*Does not apply to "Tea Mail" and "Pre-order" items, which list the respective ship dates on their product pages.